Industrial And General Insurance Plc (IGI) has introduced new payment solutions to facilitate online remittances for cover policies to ensure safer, more efficient transactions by customers.
A statement from the Head, Corporate Communications, Steve Ilo, said the initiative is to allow customers to pay for their policies or renewal by using their mobile devices from the comfort of their homes.
The statement said: “We have fully embraced electronic transactions by partnering with Quickteller, even as our website has been revamped to make it user-friendly. Our customers can now conveniently pay their premiums via www.quickteller.com or on our website, www.iginigeria.com, by clicking on the ‘Pay Your Premium’ icon.
He said: “IGI is committed to protecting customers from payment fraud, simplifying processes and making transactions as seamless as possible. From multiple mobile and online payment channels to an interactive live chat on our website, we will continue to offer customers easy and convenient access to our first-rate products and services. The company remains focused on investing in Information Technology to improve its response time.”
He explained that the revamped website is structured to facilitate online quotation and payment, policy administration, policy queries and brokers’ portfolio management to guarantee seamless operations and processes.
“We shall continue to re-engineer our core functions with top-of-the-range IT packages to ensure greater efficiency in service delivery.”